Ordering
Please provide part number if possible and a description
of each iterm. Specify application, car year, make and model. Include
your name, address with zip code, and phone number with area code.
Prices
Prices are subject to change without notice. Prices
do not include shipping charges. Approximate shipping charges are
automatically computed by UPS at www.ups.com and are subject to minor
adjustment. North Carolina residents add 7% sales tax.
Payment
Payment for order placed by phone can by made by Visa,
Mastercard, certified check, money order, C.O.D., or personal check.
In the case of C.O.D., fees will be added to the invoice. Personal
check take longer to clear and will delay your shipment. Payment for
orders placed over the web at www.carolinacustom.com can be made only
by Visa and Mastercard.
Returns
No returns allowed after 30 days. A return authorization
number must be issued by Carolina Custom and written on the outside
of the box before returning the item. No returns will be accepted
without a return authorization number. A copy of the sales invoice
must also accompany the product. All returns are subject to a 15%
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restocking fee. Parts must be in resalable condition
with no alterations or damage and must not be used.
Damage Claims
Claims for damage or lost merchandise must be made to
the freight carrier. Merchandise shipped via UPS must be kept in the
original shipping carton for UPS inspection. There is a UPS depot
near you; call them for inspection. U.S. Postal Service: Take the
entire carton and damaged goods to the local post office. Postal employees
will help you fill out a claim if applicable.
Liability/Warranty
Carolina Custom will not be liable for personal or property
damage caused bt the use or misuse of any product we manufacture of
sell. We will not be responsible for any loss, injury or damage, direct
or indirect, arising out of the use of the inabilities of the product.
The user shall assume all risks and liability whatsoever in connection
therewith. The foregoing is in lieu of all warranties either expressed
or implied. We will replace or repair any item found to be defective
subject to our inspection.
Manufacturer's Rights
We reserve the right to make changes or improvements
in our products at any time, without any obligation whatsoever to
install the same or improve upon products previously made.
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